Applause IT Looking for Account Manager – Healthcare Software at Wilmslow , Cheshire Full Time

Account Manager – Healthcare Software

£50,000 – £60,000 Dependant on experience, 1st Year OTE £100,000+ Minimum.

Remote Working

The Company

My client is a market leading bespoke software solutions provider powering the performance of government and industry, driving productivity and a better experience for everyone.

Looking for exceptional people to take responsibility for finding and cultivating long-term, trusting relationships with our customers. The role is to oversee a community of existing customers, developing incremental business from these whilst also increasing awareness of our portfolio to secure new customers. As a new joiner, you’ll be expected to participate in planning sales campaigns and promotions, but also, as a priority, find new business in your own right, generating leads and securing new logos.

As an Account Manager, you’ll be responsible for generating significant revenue streams from existing customers and complementing this with new name business delivery. Account management cultivates an existing portfolio of accounts by renewing and re-signing business, uplifting rates, selling additional products and services, whilst increasing their usage/engagement, and enriches understanding of the benefits of our services to them and their organisation. You will also be expected to find and secure a pipeline of new business from other organisations within your allocated portfolio (allocated by location).

Responsibilities within the Role:

• Secure a pre-defined level of renewal/re-sign business to minimise attrition.
• Retain the current recurring revenue, uplifting licence values where feasible and cross-selling and upselling additional product and services.
• Create and deliver strategic sales plans for Key Accounts
• Generate a forward plan and campaigns for your portfolio.
• Deliver professional pitches and sales presentations.
• Apply strong follow-up and negotiation practise.
• Bring New Name business sales to target.
• Meeting or exceed individual goals and targets, contributing accurate forecasting and insight. Fully utilise Salesforce and Dealhub to support our company strategy and market tactics
• Uphold the company’s pricing structure, undertaking commercial risk assessment, and putting in place risk mitigation actions.
• Adhere to Information Security & Management System Policies.

What experience will an Ideal candidate have:

• An understanding of how software and related services can improve the effectiveness of Public Sector organisations, the NHS and related organisations.
• Experience delivering focused solutions to customer needs.
• A consultative approach, able to influence others to support objectives.
• Ability to communicate, present to and influence key stakeholders, including Clinicians.
• An ability to form strong and mutually beneficial business relationships.
• A progressive use of CRM tools (e.g. Salesforce) and MS Office (particularly MS Excel)
• Proven ability to handle multiple account management projects at a time, with sharp attention to detail.
• Proof of ability to clear targets, goals, and objectives.
• A passion for achieving levels of service excellence.

What will you get in return:

• Competitive Salary
• Fully Remote Working
• Company Share Scheme Options
• Pension Contribution
• Health Care Plan
• Monthly Team Meets (Social Events)
• Option for suitable working suggestions
• Excellent pay and leave benefits for new/existing parents
• 24/7 Confidential Support via Employee Assistance Programme
• Community, Fundraising and Social Events company wide
• Volunteer Days
• Personal development plan via mentor scheme

Account Manager – Healthcare Software

£50,000 – £60,000 Dependant on experience, 1st Year OTE £100,000+ Minimum.

Remote Working