Job Title: Senior Field Service Engineer
Department: Field Services
Location: Belfast
Responsible To: Resource Manager (Field)
Main Purpose of Job:
The Senior Field Service Engineer will be responsible for diagnosing and repairing various IT equipment, including Servers, PCs, Laptops, Printers, and EPOS systems, at customer locations throughout the UK. They will ensure adherence to company processes, procedures, and contractual obligations while upholding exceptional levels of customer service. This role requires an experienced Field Service Engineer who is adept at communication and teamwork, reporting to Team Leader/Resource Managers (Field) and collaborating closely with Call Control and Technical vetting teams within Field Services.
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