Constant Recruitment Ltd Looking for 3rd Line Engineer at Manchester , Lancashire Full Time

3rd line Engineer –

Manchester – hybrid with a mix of office, WFH and on client sites

£32,000 – £40,000

You will be working within a newly formed and growing senior project engineering team to ensure the continued maintenance and smooth running of our client’s infrastructure, break/fix support, proactive support, and new equipment installations.

Key accountabilities

• Leading more junior engineers
• Installing and configuring new hardware and software and other routine maintenance tasks
• Managing the client’s computer systems and providing general infrastructure support
• Microsoft Office 365

• Replacing and rebuilding Microsoft sites
• Providing second and third-line technical support
• Clear, methodical and organised in documentation, and neat with network wiring

Key Challenges

• Rearchitecting customer networks for stability
• Spotting opportunities for development/growth of customers

Required skills.

• MSP background
• Network, switching and routing (for example, must be able to install and maintain cisco networks without supervision)
• 2nd and 3rd line support capabilities
• Server experience including Windows server operating system.
• Office 365 and G-suite (education desirable)
• Root cause analysis
• Citrix (desirable)
• Project orientated as there will be a number of projects to lead on
• Finding opportunities for new technology
• Due to the travel requirements around this position, a full clean driving licence and access to a car are required.