Constant Recruitment Ltd Looking for IT Account Manager at Medway City Estate , Kent Full Time

IT & Tech Solutions Provider – Account Manager

Basic Salary: £30-35k per annum Commission: With OTE of £50k

Rochester

Must have Full Driving licence

Are you experienced in Account Management or Sales within the IT industry?

Ready to take the next step in your career?

Looking for a role with a dynamic and supportive team?

Interested in a job that blends office presence with the flexibility of occasional remote work?

If you have 3-4 years of experience as an Account Manager or in a similar client-facing role within the IT sector, we want you!

This Tech Solutions Provider specialising in delivering exceptional IT Solutions to a diverse portfolio of clients mainly in the SME and non-profit arena, is searching for a skilled communicator, adept at presentations, and with a positive attitude. This role is perfect for someone who is self-motivated and thrives in an independent work environment. You will be joining a close-knit team environment, where staff members with over 10 years of service have become essential components of this family-like atmosphere. They value camaraderie, communication, and teamwork, which is why they encourage an office presence.

We value candidates with:

• Strong communication skills
• Exceptional presentation abilities
• A positive, go-getter attitude
• Self-motivation and capability for independent work, with weekly office visits

Role Insight:

• As an Account Manager at Tech Solutions Provider, you will:
• Be the primary contact for a portfolio of SME and non-profit clients.
• Deep understanding of their services and clients businesses to develop trust and rapport.
• Focus on increasing client satisfaction, loyalty, and retention.
• Actively seek new business opportunities, managing sales cycles from initiation to deal closure.
• Work with our team to meet and exceed business revenue targets.

Responsibilities:

• Manage and upsell to a portfolio of existing clients.
• Regularly conduct client update calls/meetings.
• Document client interactions using our CRM system.
• Proactively address and resolve client issues.
• Collaborate with the team for lead generation and revenue growth.
• Share insights and knowledge with other Account Managers.
• Understand market dynamics, client needs, and competitive landscapes.
• Contribute client feedback for product development.

Benefits:

• Competitive Salary & Package
• Engaging and enjoyable work environment
• Generous holiday allowance plus bank holidays
• Pension scheme
• Daily free meals and snacks, with regular team outings
• Opportunities for professional growth and development
• Access to LinkedIn Learning and other training resources
• Employee benefits program
• Free on-site parking

Join Tech Solutions Provider as an Account Manager and become part of a forward-thinking team committed to delivering exceptional IT services. Apply today to embark on a rewarding career path in a vibrant and supportive environment!