We’re looking for a dynamic, confident individual to join a global company at the forefront of maritime, aviation, government and enterprise communications as an elite technical support specialist. Working in a small, collaborative team, you will act as the secondary and, on occasion, lead point of contact for end-users, manufacturers, service providers and distribution partners, as well as internal departments within the company. The role primarily involves identifying, sourcing and implementing solutions relating to the company’s suite of products and services, which includes user terminals, user set up, network and application-based calls and enquires.
You will need an understanding of networking principles and have grown your knowledge both academically and practically across a range of communications and technology. What makes you different is the passion and drive you demonstrate in taking a customer’s issues through to completion, exceeding expectations along the way. There is also scope to take on project management responsibilities as a team representative capable of communicating with, and coordinating, key internal stakeholders.
Thus, a role with real substance!
KEY RESPONSIBILITIES
ESSENTIAL