Deerfoot Looking for Senior ServiceNow Engineer at City of London Full Time

AVP, Senior ServiceNow Engineer

£80k – £85k DOE + Benefits + Bonus

Hybrid Working Week: 2 Days Onsite, 3 Days Remote/WFH

International Banking Group – Central London (EC2Y)

As an award-winning and trusted recruitment partner to one of the world’s most trusted banking groups for more than ten years, we have been asked to assist in the hire of a permanent Senior ServiceNow Engineer to join part of their ServiceNow Team at AVP Level.

The Role

-Day-to-day technical management of the ServiceNow Product Suite

-Acting as the central point of contact for all Service Now enhancement and integrations requests

-Translating business requirements into ServiceNow technical solutions

-Act as an SME on the ServiceNow Platform / Modules and be an escalation point for junior staff.

-Provide technical governance, guidance and approval of changes submitted for review

-Ensure the platform remains in a supported version by raising relevant requests for funding and project approval in a timely manner for management consideration and submission.

-Ensure overall support structure is sufficient to meet requirements for delivery of product set

-Creating and delivering technical roadmaps

-Work with process owners to ensure smooth transition of future process automations/integrations

-Ensure the latest enhancements provided as part of platform releases are utilised by identifying improvements and enhancements that will deliver measurable cost savings to the group.

-Responsibility for Audit / IT Security requirements and for creating / maintaining Policy, Process, Procedure and Reference Material documentation.

Requirements / Expectations

-ServiceNow Certified (ServiceNow Certified System Administrator as minimum)

-ITIL Certified (ITIL Foundation as minimum)

-Preferably prior experience with Cobit Governance

-Agile Development Experience

-Process development and documentation experience

-Excellent written/verbal skills (able to document and articulate key issues)

-Can confidently participate in white board type design and review sessions

Hybrid Working Model: You will spend two days a week on-site in the EMEA HQ in Central London (EC2Y / Moorgate Tube) with the remaining three days working remotely from home, as part of the bank’s commitment to a long-term hybrid working model.

Alongside a competitive salary, they offer a generous pension scheme (between 6% to 15% contributions), a discretionary bonus, life insurance, critical illness cover, private medical insurance, and free premier health screening. They also offer excellent opportunities for personal growth and career development.

This position may be suitable for individuals who have held positions including ServiceNow Specialist, ServiceNow Engineer, ServiceNow Administrator, ServiceNow SME, Senior ServiceNow, Lead ServiceNow, ServiceNow Consultant.

Candidates who wish to be considered should already be residents in the UK with full working rights. We are unable to consider applications from individuals currently residing outside of the UK, or from those requiring sponsorship.

Deerfoot IT Resources Ltd is one of the UK’s leading IT Recruitment Agencies. Established in 1997, we have over twenty years of experience as IT Recruitment Specialists and practice a meticulous recruitment service for our clients. We will never send your CV anywhere without your full email authorisation and only after you have seen the full and complete details on this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy.

Each time Deerfoot sends a CV to a recruiting client we donate £1 to The Born Free Foundation (1070906).

Contact Name: Ben Gordon
Reference:
TJ/3127/AVPServiceNow_1660838882
Job ID:
3132651