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General Manager- Membership and Stakeholder Services – £65,000-£70,000 + Benefits- London/ International Travel
The Role
Do you have a passion for membership engagement and stakeholder relations, coupled with a track record of success in driving growth and fostering strong relationships? If so, we have an exciting opportunity for you.
We are the umbrella body representing the business interests of the global consulting engineering industry, looking to appoint a highly proficient General Manager- Membership and Stakeholder Services to our growing team.
The successful candidate will be at the forefront of our efforts to grow and engage our membership base while fostering meaningful relationships with stakeholders. Your strategic vision and operational prowess will be critical in driving our growth strategy and ensuring the satisfaction of our members and affiliates.
This is a full-time and permanent role where location is flexible and home working is supported. The candidate will work within a time zone consistency of (GMT +1) with FIDICs headquarters based in Geneva, Switzerland. Occasional travel and work as part of the wider FIDIC Group will be required.
Key Responsibilities:
- Lead and implement the strategic and operational activities of the membership and stakeholders’ team.
- Evaluate needs of members, design and implement programs to meet those needs.
- Planning and delivery of membership acquisition and retention strategy working closely with the Chief Executive Officer and Chief Operating Officer.
- Plan, manage and implement FIDIC’s regional growth strategy to expand our membership.
- Provide leadership and overall management support for the FIDIC working committees, task groups and their activities.
- Manage the membership and stakeholders’ team input to other FIDIC business initiatives including the General Assembly Meetings (GAM) and Board activities.
- Manage the membership and stakeholders team input to deliver corporate events and committee related webinars and event activities including working with affiliates, sponsors, and other stakeholders.
- Champion and deliver Key Account Management for Member Associations and deliver the full cycle membership management.
- Responsibility for delivery of FIDIC commitments to Member Associations.
- Delivery of the FIDIC corporate plan working closely with the Chief Executive Officer and Chief Operating Officer to deliver value added services to members.
The Company
FIDIC is the International Federation of Consulting Engineers.
Founded in 1913, FIDIC represents globally the consulting engineering industry.
Charged today with promoting and implementing worldwide the industry’s strategic goals on behalf of Member Associations representing the majority of consulting engineering firms.
The Person
- Qualified to degree and/or master’s level in management, business development or equivalent with an understanding of the international engineering and construction industry.
- Experience of membership communication and business development in a client service-orientated or membership organisation.
- Excellent membership services capabilities with over 7 years’ experience in international membership development and management.
- Excellent people and interpersonal skills with ability to operate at board level.
- Must have good written and spoken linguistic capability in English. Any other international language: French, Spanish, Chinese or Portuguese would be an advantage.
- Membership and stakeholders’ engagement experience and a flair for sales and marketing including developing corporate partnerships and new service offerings.
- Excellent IT skills including strong database capabilities, MS office packages and CRM system.
- Adaptable and flexible with a willingness to travel and work irregular hours when required.
If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
