Elsevier Looking for Junior Salesforce Software Engineer Oxford 2022 at Oxford Full Time

Our Technology teams use cutting-edge technologies to build products and systems to advance science and health. We provide our customers with powerful digital solutions, helping them to research the biggest problems facing the world today. Our team guides strategic development of the Customer Relationship Management application (Salesforce) and related Sales Enablement and Marketing Automation technologies.

About the role

As a Salesforce Software Engineer, you’ll act as the business-facing Subject Matter Expert for the Salesforce technology stack. The primary objective of this role is to ensure that Elsevier has a functional Salesforce deployment and desired level of user support is being achieved. Additionally, you’ll engage directly with global, multi-functional teams to provide user support and assist in the strategic development and enhancement of the Customer Relationship Management application.

Responsibilities

• Work directly with various business leaders and sales teams as well as direct accountability for end-user support
• Provide system and business process expertise when scoping projects and related integrations
• Demonstrable growth mindset; enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems
• Apply advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts
• Documentation and knowledge sharing; technical, business process, and best practices

Requirements

• Demonstrate experience working on Administrator with Salesforce
• Have experience working in Agile projects
• Have an understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform
• Be familiar or have an understanding of UI design principles and best practices
• Be a natural communicator, able to engage and influence stakeholders and present technical content to a range of audiences
• Be a good team player who enjoys collaborating and solving problems with others

Work in a way that works for you

We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.

Working for you

At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Long service awards
• Save As You Earn share option scheme
• Travel Season ticket loan
• Maternity, paternity and shared parental leave
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts via Perks at Work#

About us

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Join us

Are you ready to help us progress science and health? Our technology leads to innovation, so join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing.

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on  1.855.833.5120.