Enterprise Rent-A-Car Looking for Infrastructure Product Manager Homeworking / Work From Home at London Full Time

An exciting opportunity has become available within the IT Infrastructure team for an InfrastructureProduct Manager. Our primary office location is in Egham. Occasionally, some meetings will be held on-site and require travel to the office at the employee’s expense. This is likely to be less than 10 times a year.  At all other times, the employee can work remotely or in the office as they choose

As an Infrastructure Product Manager you will be responsible for delivering and managing key infrastructure technologies within the Enterprise environment. You will be required to collaborate with our Global IT teams and vendors to define the relating components and processes for the successful delivery of Infrastructure Solutions.  This will cover areas through the stages of the product lifecycle, such as solutions design and engineering, procurement, technical specifications, configuration, deployment planning, technical support, through to product retirement.  You will also assist with establishing key performance metrics to evaluate compliance and performance of managed IT services and vendor deployed solutions.

You will need to have strong communication skills as you will have regular communication with various levels of management, business stakeholders and vendors as well as being highly organized as you will be working with Infrastructure technologies and managed IT services.  In return this job offers excellent opportunities for learning, career development, training and progression within a growing global company!

If this sounds like the perfect role for you, please hit the apply button to submit your application today!

Responsibilities

• Manage the lifecycle of technical products and services in conjunction with European and Global IT teams and Vendors; from inception through all phases to retirement and the resulting introduction of new/replacement technologies to the Enterprise environment
• Work with Global IT and Vendors to develop technology components and processes
• Take ownership of specific product lines which will assist IT teams with the implementation of Infrastructure managed services. 
• Plan and lead from a service design perspective the deployment of Infrastructure technologies and programmes
• Familiarise yourself with current technologies in the environment, through networking and collaboration with Global IT teams and Vendors
• Able to facilitate and lead meetings between IT teams and Vendors to maintain regular communications about technology/product developments to all stakeholders, Business, IT Management and Partners
• Research technology developments impacting the Enterprise environment, provide updates to stakeholders and initiate resulting needs for upgrades or changes to environment as required
• Establish key performance metrics to review and manage Vendor performance
• Create, update and maintain documentation IT products and services portfolio
• Takes ownership and acts as a point of escalation for lines of solutions/services and Infrastructure Service Programmes
• Works closely with Support teams to integrate/update the introduction of new technologies and the related support processes
• Build and maintain strong working relationships across the Delivery Programme, External and Internal Suppliers and the Operations and Business teams

Qualifications

• Accustomed to working in a matrix fast paced and high-pressure environment
• Good grasp of and aptitude for learning new technologies
• Previous experience of successful process/programme design and delivery
• Familiar with Project Management processes
• Exceptional written and verbal communication skills.
• Provide subject matter expertise and demonstrate an ability to communicate technical details to a non-technical audience
• Ability to build consensus with Business, IT and Vendors
• Previous work within technology services is desirable
• Previous experience of working with Infrastructure solutions, Solutions management, managed IT services, or similar role is preferred
• Experience of working with infrastructure technologies in retail environments with multiple sites would be advantageous, although not essential

An opportunity to get involved in some of the following areas: