Homeless Oxfordshire Looking for Team Manager at Oxford, Oxfordshire (On-site) Full Time

Main purpose of job:

• To ensure the high standard and high quality housing, support and resettlement services in your area of work.
• To ensure the O’Hanlon House team are supported to deliver effective Housing and Support services to all residents and clients as appropriate.
• To ensure the Health & Safety and Safeguarding of clients and the team.  This includes being involved in the safety and security of our buildings with the Team Manager.

Main Areas of Responsibility:

• To deliver support and supervision of staff at Homeless Oxfordshire ensuring excellent performance.  This includes monitoring annual leave and sickness and working with the Team Manager on performance related issues according to policies and procedures of Homeless Oxfordshire.

• To ensure the effective delivery of high quality support and housing management according to Homeless Oxfordshire policies and procedures.  
• Work with the Team Manager to achieve agreed contractual performance targets and organisational targets and objectives. 
  • Monitoring performance indicators and standards of service.
  • Provide support, advice and guidance to staff as appropriate.
• Report to the Team Manager any safeguarding concerns without delay in line with procedures.
• To lead the day to day running of the service you are responsible for and your team.  This may include arranging and managing rotas. 

• Ensure that IT systems are updated as required and concise record keeping is completed promptly.

• Adhere to financial processes including debt recovery according to Homeless Oxfordshire policies and procedures.
• Work with the Team Manager to ensure policies and procedures are understood and adhered to and provide guidance and advice on policies, procedures and good practice to staff and ensure compliance.
• Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
• Ensure staff maintain positive client satisfaction; giving a respectful communication and service to clients.
• Ensure staff are aware of and include their clients to be involved in Client Participation within their time at Homeless Oxfordshire services.