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Working from home and weekly visits to/from thedirectors’home office. You will be an integral part of the company with an input in almost all areas. You will need to be experienced,wellorganised, able to structure your own time and preferably have carried out a similar role in a similar company. Ideally, you will have somewhere within your own property to answer/make phone calls without too much background noise.
Place of works- The job is primarily ahome-basedrole with weekly visits todirectors’home office in St Albans for update meetings.
Hours of works- Negotiable – may suit parent working aroundschoolhours.
Your personal attributes:
•Well organised and Confident
•Experienced within a customer serviceandoffice based role.
•Excellent communicator, able to talk to customers over the phone and deal with trades people.
•Basic knowledge of accounting/Quick books/tax system/CIS/Payroll/Pensionsor willing to learn.
•knowledge of running debtors accounts and following up on unpaid invoices from clients.
•Ability to create spreadsheets and manage the company finances in the interest of the business and be commercially aware.
•You will have access to highly confidential information such as accounts and personal details of the director, all employees and subcontractors and as such confidentiality is vital.
Skillset required:
•Word, excel and email.
•Social media platform and other marketing tools knowledge preferable.
•Ability to control engineers’ diaries using acommon-senseapproach and ability to control the works/clients’ enquiries.
•Ability to work on own initiative and prioritise work load as per the needs of the business.
•Good knowledge of locations we cover as a business, predominantly north and central London, however, this is not essential and training will be provided.
•Good knowledge of the construction industry, this is preferable and training will be provided.
•Experience in handling managing/letting agents as well as a good knowledge of insurance companies and how they trade.
•Be a confident problem solver and have the ability to manage deadlines.
Must haves:
•Home office/dedicated space within your property where you can answer the phone without interruption or back ground noise.
•Adaptable/Flexible in your approach.
Listed below aresomeof theregular and occasionaltasksyou will be expected to carry out:
Administration tasks(Non exhaustive list)
•Answeringcalls and enquiries and issuing workson diaries.
•Contacting customers to manage chase up quotations provided and update on system.
•Managing/creatingtraining diariesand arrange training for engineers.
•Liaise with our H&S advisor in organising our health and safety documentation for submitting to accreditation bodies.
•Monitor/action email accounts daily for the director and respond on his behalf.
•Support the director with recruitment, onboard and off board employees to the business.
•Ensure monthly filing is up to date including end of year.
•Maintain stationary/office equipment supplies and place orders as necessary.
•Maintain and update training matrix for all employees – arrange training courses where necessary to ensure qualifications do not lapse.
•Maintain and update various company spreadsheets to ensure insurance’s/ vehicle maintenance etc is up to date and does not lapse.
Marketing:
•Covering other aspects of marketing such as customer journey changes, input on design for company image, vehicle sign writing and other aspects.
Financial tasks (Non-exhaustive list)
•Quarterly – Monthly- downloadfollowing files to send to our accountant in CSV format and save in relevant folders
- Stripe (credit card sales)
- Capital on tap – Credit card purchases
•Quarterly -Monitor VAT returns – Ensure Quick books is reconciled correctly on a monthly basis to enable the accountant to prepare the VAT return for director’s sign off, ensure payment is received at HMRC on time.
•Monthly- Reconcile digital monthly transactions in quick books and ensure the debtors list is updated, chase any outstanding payments.
•Weekly -Pay subcontractors and enter all data into the CIS sheet and ready for payroll purposes.
•Monthly – Pay wages to all employees, send out payslips and save payslips in relevant folder.
•Monthly – Uploadand paypensionscontributions.
•Monthly- Pay employer and NI contributions to HMRC on time.
•Monthly – Calling customers to take payments over the phone and chasing customer payments.
•Monthly – Produce report on debtors and creditors and note on how debtors have been communicated with, and when to expect payments
•Monthly – Expenses forms from fitters – run through form and check all correct and vat receipts are in place
•Monthly – Check when Corporation Tax is due and confirm up to date
•Be prepared to travel to and from an office should we ever move into one.
Remuneration -Negotiable
Monthly pay on the 10thof each month for the previous month. Our accountants compile the documentation and necessary processes in line with all legislation.
Holidays- pro-rata allocation of paid days. Full time employees receive 28 dayspaid includingbank holidays.
Pension- The company operates the standard AutoEnrolment pensionschemein line with Government legislation.
StatutorySick Pay- The company operates the standard sick pay in line with Government legislation.
StatutoryMaternity pay-The company operates the standard maternity pay in line with Government legislation.
Laptop and mobile provided.
