At Johnson Controls, we’re crafting the future to build a world that’s safe, comfortable and balanced. Our distributed team builds innovative, coordinated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an ambitious mind-set and teamwork across boundaries.
Johnson Controls has embarked on a multi-year journey to transform its various ERP’s within the Installation and Services businesses from their existing on premise legacy platforms to the Oracle Fusion ERP hosted in Oracle’s cloud. This activity is part of an overall 5 year roadmap to simply, harmonize, and transform the organization using consolidated systems and business processes. This role will be primarily focused on the EMEALA transformation Business Delivery, however there will be some cross Business Unit programs requiring work with the North American, Asia-Pacific and European Delivery Leaders
Job Details
Johnson Controls has embarked on a multi-year journey to transform its various ERP’s within the Installation and Services businesses from their existing on premise legacy platforms to the Oracle Fusion ERP hosted in Oracle’s cloud. This activity is part of an overall 5 year roadmap to simply, harmonize, and transform the organization using consolidated systems and business processes. This role will be primarily focused on the EMEALA transformation Business Delivery, however there will be some cross Business Unit programs requiring work with the North American, Asia-Pacific and European Delivery Leaders
What you will do
The “IT Delivery Lead” works with Business Partners, Project Managers, Solutions Architects and Technical Architects to build solutions that meet functional and technical requirements, including managing delivery resources, both internal and external, liaising with the IT business partner and business analysts while aligning to the agreed delivery methodology e.g. waterfall/ agile.
This role is primarily focused on the Oracle technology tech stack in the Field Services EMEALA division, with an emphasis on the Oracle Fusion ERP and CPQ but will also have overall delivery responsibility for integrated boundary systems.
In this role the person will be reporting to the EMEALA IT Delivery Lead team working on various project across the EMELA footprint primarily focused on the implementation of the Oracle Fusion Cloud ERP and Commercial Apps.
How you will do it
Accountable of delivering JCI EMEALA FOCUS Oracle Transformation program, as part a multi-year defined roadmap
Execute delivery of the program jointly with a mix of supporting internal and external resources (Both in region and global), including and not limited to the following domain(s); business process (analysts), technical and solution design (architects), technical delivery and execution domains (SI partner), JCI Internal Center of Excellence (COE) and PMO
Program delivery entails entire end to end value stream perspective, and not limited to within the ERP, including value streams enablers like CPQ/Field Service, and also wider enterprise external eco-system
Close partnership and collaboration with FOCUS IT business partner, Business unit work stream lead(s), IT Solution Delivery Leads, External System Integration Partners, and PMO to ensure success delivery and execution of program in region
Work with Project Managers to define project plan (e.g., project delivery tasks, milestones) and coordinate the alignment of RAID items within the project with escalation to leadership as applicable
Responsible for the Build to Delivery (BTD) estimate and delivery aligned with functional and technical requirements
Accountable for engagement with SI partner for BTD activities
Responsible for engaging with Technical COE’s as it relates to program scope
Lead and manage technical and solution delivery resources for a project and/or specific/multiple workstream(s)
Responsibility to ensure functional and technical governance is in place for project for adherence to enterprise standard as applicable and adherence to technical standards and strategy from relevant COE
Drive benefit realization and delivery of intended results in partnership with the project team sponsors
Ensure knowledge transfer to application and infrastructure support teams
Soft & People Skills
Manage resolution of interpersonal conflicts and issues beyond the team’s authority to keep team focused on goals and objectives, within a highly global matrix setup
Foster a culture of technical discipline, craftsmanship, and innovation
Drive continuous improvement by facilitating team retrospectives, teaching problem-solving techniques, and driving greater accountability amongst team members, within a highly global matrix setup
Communicate with management and outside stakeholders to limit any uncontrolled expansion of work
Hold accountability for team’s commitments, and in cases of failure, communicate failure points, repercussions, and mitigating plans
What we look for
5 to 10 years’ experience in Program/Solution Delivery, Business IT partnering and Functional business stakeholder management. Proven experience performing in a global highly matrix functional and IT environment
Proven expertise and experience in ERP programs is a must, Oracle Fusion preferred.
Prior experience in business process design, analysis, blueprinting, standardization and optimization, in the context of full end to end value chain stream for Order to Cash/Delivery for both flow, products, service and complex projects use cases. Full value stream experience from front end commercial (leads generation) till tail end execution (delivery and cash collection), including external ecosystems (Procurement/Tax/ Reporting/Legal/HR etc.) will be an advantage
Prior experience or proven business domain knowledge in the following industries will be preferred; Industrial, construction, commercial building, field service, complex installation projects, manufacturing
Hands on attitude with an ability to connect with all team, verticals, horizontal and matrix, including developers and business subject matter experts – good mix of business IT skills, business process knowledge and solid technical expertise
Good analytical skills and interpersonal skills to interact with various business process representatives; Great verbal and written communications and presentation skills. Ability to articulate business process requirements to a development team (and vice versa: IT requirements to the business) to support the implementation
Structured and meticulous in work deliverables. See documentations, literatures, and structure as ally, not simply as a means
Bachelor’s degree in a technical discipline, business administration or equivalent experience
Preferred
PMP/Lean Six Sigma/Agile knowledge/certification
Willing to travel (~10-20%)
Who we are
At Johnson Controls, we’re crafting the future to build a world that’s safe, comfortable and balanced. Our distributed team builds innovative, coordinated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an ambitious mind-set and teamwork across boundaries.
We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.
What we look for
5 to 10 years’ experience in Program/Solution Delivery, Business IT partnering and Functional business stakeholder management. Proven experience performing in a global highly matrix functional and IT environment
Proven expertise and experience in ERP programs is a must, Oracle Fusion preferred.
Prior experience in business process design, analysis, blueprinting, standardization and optimization, in the context of full end to end value chain stream for Order to Cash/Delivery for both flow, products, service and complex projects use cases. Full value stream experience from front end commercial (leads generation) till tail end execution (delivery and cash collection), including external ecosystems (Procurement/Tax/ Reporting/Legal/HR etc.) will be an advantage
Prior experience or proven business domain knowledge in the following industries will be preferred; Industrial, construction, commercial building, field service, complex installation projects, manufacturing
Hands on attitude with an ability to connect with all team, verticals, horizontal and matrix, including developers and business subject matter experts – good mix of business IT skills, business process knowledge and solid technical expertise
Good analytical skills and interpersonal skills to interact with various business process representatives; Great verbal and written communications and presentation skills. Ability to articulate business process requirements to a development team (and vice versa: IT requirements to the business) to support the implementation
Structured and meticulous in work deliverables. See documentations, literatures, and structure as ally, not simply as a means
Bachelor’s degree in a technical discipline, business administration or equivalent experience
Preferred