Log In
Sign Up
At Leeds Trinity University, we aspire to make a difference to the people, the professions and the places that we serve, and we are looking for talented and enthusiastic people to join our University community. We are ranked top in Yorkshire for learning community and pride ourselves on being the University where our students are a name, not just a number. The University has a distinctive, employability-focused educational offer and works closely with employers to address the skills needs of today’s workforce. Applications are invited for the following post:
Support Analyst – Corporate Systems
Hours of Work: Full-time (35 hours per week)
Contract type: Permanent
Salary: The starting salary will be from £28,762 up to £31,411 per annum in Grade 6a, depending on qualifications and experience
You will be part of the Information Systems team, supporting and maintaining corporate IT systems. You will assist in the provision of end user support and guidance to students and academic and support staff, and contribute to the development of new services, ensuring that they are fit for purpose, meet strategic and user requirements and that the potential of existing technologies is maximised. You will be working across a range of technologies which may include Intranet, Customer Relationship Management, Microsoft 365 and Service management systems.
Working in a complex environment, your work will involve effective communication and consultation with stakeholders and ensuring alignment with industry best practice, IT standards and regulatory compliance.
Applicants must have practical experience of providing user and technical support and engaging with end users to understand their requirements and develop solutions. Excellent problem solving, customer service and communication skills are essential.
Informal enquiries may be addressed to Andrew Haywood, Corporate Systems Manager [email protected]
This role will be located at Leeds Trinity University campus in Horsforth, Leeds. Through our agile working framework, there may also be the option to spend some time working remotely to support work life balance, which will be discussed further with candidates at interview.
Closing date for applications: Wednesday 15th March 2023
Interviews for these posts are expected to take place on Wednesday 29th and Thursday 30th March 2023
Further details and the online application are available at: http://www.leedstrinity.ac.uk/jobs
If you have any queries about the application process, please email [email protected] or call 0113 283 7130.
Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented within the University: LGBT+, Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.
