Summary
As a Service Assistant you’ll work across visitor areas, helping different departments deliver high-quality customer service.
Salary: £11.50 per hour
Contract/duration: Until September 2024
Hours/working pattern/hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible
What it’s like to work here
Reporting to the Programming team, you’ll be part of the visitor experience at Tyntesfield.
What you’ll be doing
Service Assistants play an important role in supporting various property teams in greeting and helping our visitors. No two days are the same and you can expect to meet lots of different people and help in various visitor areas. You’ll be involved in different tasks. These could include greeting visitors on arrival, manning a temporary exhibition, helping families with summer play activities and assisting in the car park. Most importantly you’ll talk to visitors, answering any questions they have to make sure they can find everything they need for their visit. This role would suit anyone with a passion for delivering great customer service and a keen interest in learning about visitor operations.
Who we’re looking for
We’d love to hear from you if you are:
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Click here to find out more about the benefits we offer to support you.