Partner Recruiter Looking for Quotes Administrator at Manchester Full Time

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Our values and behaviours

Delivering the exceptional, every day

• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

• Our promise to our people: a place to work where you can thrive and be your best every day.

• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

• Our culture – our core values and how we behave:

o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

o We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

o Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Job objectives and responsibilities

· To obtain accurate data to be able produce Quotes to various Contracts within set SLA’s

· To liaise with Internal and External Clients on a daily basis.

· Manage and audit Sub Contractors paperwork for financial and compliance requirements.

Main duties

· Log quoted works through the current CAFM and Financial Systems

· To carry out Administration Processes within the quotation department

· Accurately file as per Business policy and procedures

· Ensuring operational paperwork is to corporate standards

· Management of relevant process flow, raise Purchase Order’s and uplifts through the Oracle finance system and carry out the goods receipting process of orders raised when necessary.

· Close liaison with Internal & External Clients.

· Manage Third party attendances to Client Sites

· Ensure adherence to SLA’s and tight deadlines

· Update compliance spread sheets with data supplied

· Obtaining relevant completion paperwork and final closure of Quoted works on al Business/Client Systems

· To analyse reports and action where necessary

· To be able to work on multiple contracts across various Regions

Person Specification

· Proven Excellent Communication Skills

· Customer Care – Capable of delivering results and meeting Customer Expectations

· Excellent Administration/Numeracy Skills

· Attention to detail

· Microsoft office experience – minimum of intermediate level

· Experience in a challenging and high pressure environment.

· A Flexible and Adaptable approach to working

· Experience of meeting SLA’s, Compliance targets and tight deadlines

· Experience of call logging/CAFM systems

* Relationship building skills – in particular to be a self-starter willing to take the initiative when necessary and excellent ability to work well within a team structure, and support and guide team members as required

* Administration experience essential.

· Well organised

Health and Safety responsibilities

· Follow Group and company policies and procedures at all times;

· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

· Use all work equipment and personal PPE properly and in accordance with training received;

· Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

Information Security

· Ensure compliance with Mitie’s information security procedures in all activities;

· Proactively identify and report security risks to your manager;

· Report actual and suspected security incidents;

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business