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Responsibilities:
- Reconcile and manage selected customer accounts, resolve queries and arrange offsets as applicable.
- Work closely with accounts Payable staff to ensure offset transactions are properly booked & reconciled.
- Negotiate letters of credit, checking all information thoroughly to ensure there are no errors and what is presented is evaluated and validated correctly in the interests of the company and its policies.
- Complete applications for bank guarantees accurately and in a timely manner.
- Chase customers for payment by any appropriate means.
- Resolve queries with customers.
- Issue customer statements.
- Maintain customer contact records.
- Carry out credit checks on customers.
- Participate in activities related to SOX and external audit controls in connection with customers, invoicing etc.
- Raise customer invoices, credit notes, pro forma and/or inter-company debit notes.
Qualifications:
- Accurate with significant quantities of detailed items, articulate, extremely numerate and logical
- Demonstrate an aptitude for business process management, definition and improvement activities
- Self-motivated, ambitious, keen to learn, and make efficiency improvements to processes
- Able to work in an organised manner, either alone and as part of team as the situation dictates; acting with initiative and confidence in a frequently changing work environment
- Able to work with others and coordinate activities across multiple departments, separate companies, countries and time
- zones that result in issues being effectively resolved.#
- Able to cope with the pressure of multiple and changing priorities
- Able to present information clearly, concisely; informally and to larger audiences
- Knowledge, Training and Qualifications if required:
- Skilled in the use of Microsoft Excel and Word and able to perform analyses – essential
- Knowledge of double entry bookkeeping – an advantage
- Skilled in the use of ERP systems – Navision an advantage
