Reed Looking for Insurance Administrator at East Grinstead, Sussex Full Time

Insurance Administrator

Hybrid working

To act as liaison between Clients, Sales team and survey teams to build good working relations and resolve any queries in a timely manner. Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring our clients receive expected level of service.

Responsibilities:

• Assist the Property and Insurance Sales Team
• Maintain and manage data in the Company Optimize system
• Ensure all data entry activities are completed accurately and in a timely manner.
• Liaise with surveyors, customers and sales team to ensure timely booking of surveys
• Resolve or escalate where appropriate customer and surveyor issues, initiating communication with the sales team and keeping them informed
• Ensure survey reports are sent and received in line with company and customer contractual obligations and expectations
• Assist Line Manager with internal team projects
• Undertake any other responsibilities that may become necessary for the proper performance of the role

Requirements:

• Strong communication skills (written and verbal) with both internal and external customers
• Some knowledge of the insurance industry
• Good administrative and time management skills
• Can manage own workload and act independently if required
• Strong attention to detail and high level of accuracy
• Good knowledge of Microsoft applications especially Outlook, Word and Excel