Trigon Recruitment Ltd Looking for Service Manager at Salford, Greater Manchester Full Time
Role:- Service Manager – Family Intervention
Location:- Salford
Salary:- £40,250 DOE
Perm role
Overview
Trigon Recruitment are recruiting for well established National charity for a Service Manager to lead delivery on the Salford Family Intervention Project. This is a permanent role that offers the opportunity to support individuals and help them to lead productive lives.
In essence the role will be to Manage a team of six family intervention support workers, one admin and a team leader on the Salford Family Intervention Support Programme (FIP). There is also a requirement to Manahe three Family intervention support workers who work on a seconded basis to the local authority on the Housing 1st project.
Role Responsibilities
1. Lead and assist in the management of services delivered by the teams in your area.
2. Ensure all service users receive appropriate and quality assessments, action plans (to support recovery, independent living or sustainable employment).
3. Develop and implement a business plan for your services in conjunction with senior management.
4. Identify and pursue opportunities to develop and expand Humankind services in line with the Regional/Area Business Plans.
5. Ensure high quality support is provided through effective needs assessment, interventions, risk assessment and support planning and implement a structured programme of meaningful activities.
6. Manage, mentor, coach and ensure the development of staff reporting to you, including volunteers. This includes involvement in delivering appropriate training, recruitment, induction, monitoring performance, managing absence and appraisals/supervisions.
7. Manage the budgets attached to your services in conjunction with Humankind’s Finance Team ensuring that financial targets are met.
8. Support and ensure effective systems are in place for monitoring and recording all aspects of the service(s) directed by the contract. Analyse information and utilise analysis to continuously improve the service.
9. Implement financial and administrative control systems and operate within agreed budgets.
10. Ensure that services work within the required standards of the Quality Assessment Framework. Policy Name Version and date issued Page 2 of 8 Job Description
11. Contribute to the development of and management of Humankind through membership of relevant management teams and working groups.
12. Take responsibility for Health and Safety issues within the working environment and to take the lead on premises management and building maintenance where appropriate.
13. Provide reports and statistical data on service performance as required and utilise effective performance management techniques to ensure that targets are being met.
14. Ensure that team members maintain accurate, comprehensive and current records via a management information system.
15. Oversee all necessary monitoring, assessment, action planning and review processes required.
16. Ensure all services delivered are accessible paying particular attention to underrepresented groups e.g. women, LBGTQ, gypsy and travellers etc.
17. Undertake continuing professional development including participating in clinical supervision, performance appraisals and attending training as/when required .
18. Work in accordance with all relevant legislation, policies & procedures and guidelines – both internal and external. This includes Humankind’s clinical governance framework where applicable.
19. Keep abreast of policy and professional development within your area of professional
Ideal candidate
Strong understanding of safeguarding and child protection
To understand where the legal threshold lies and when it is required
Line management of staff in a similar environment
Strong communication/interpersonal skills
Good links with multi intervention support services
Ability to train, develop and mentor Support workers
Good all round knowledge of complex needs – particularly pertaining to children
Driver with access to a vehicle
P&L/Budgeting experience
Ability to plan and prioritise
Effective at delegation
Strong leadership qualities
To apply please send your cv or contact Craig Doyle on (phone number removed) for an informal/confidential chat.
