VISION HOMES ASSOCIATION Looking for Head of Care and Quality Assurance at Oldbury, West Midlands (Hybrid) Full Time

Head of Care and Quality Assurance

Up to Full Time (37 hours)

Salary Range £37,556 – £40,860 per annum (FTE)

Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. (VHA) is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission (CQC).  We have services based in Shropshire, West Yorkshire and Head Office near Birmingham and it is expected that the post holder will be travelling regularly between these services.  Some working from home/hybrid working can be discussed.

In return we can offer benefits which include: 

• Generous annual leave allowance
• Flexible working opportunity

• Workplace pension scheme 
• Employee Assistance scheme to support your health and wellbeing 

If you are looking for a challenging and rewarding new role and share our values, now is an exciting time to join us and make a real difference to the lives of the vulnerable adults we support.

The purpose of the role

The Head of Care and Quality Assurance is an integral part of the Senior Management Team who is responsible for supporting VHA Care Services to uphold the Standards and expected Outcomes as laid down by the CQC, in line with the Health & Social Care Act 2014

The job holder will be accountable for overseeing the following aspects of service provision within the organisation:

1. To be responsible for ensuring compliance with all regulatory and contractual requirements and to act as the nominated individual for CQC registered services

2. To lead on completing compliance audits across VHA services against quality standards. This includes setting up a regular timetable of spot checks and audits as required.

3. To work toward the strategic ambition for the highest standard of care, advising on best practices and standards within each type of service and to ensure the service delivery reflects the service specification and contractual obligations and to maintain and improve CQC ratings for registered services.

4. To oversee the role of Health & Safety Responsible person, by reviewing, collating, monitoring and reporting on Accidents, Incidents and Near Misses (AINMs) and advising on best practices to improve service delivery.

5. To oversee the Safeguarding Adults register ensuring alerts are reported as and when required as well as reporting on active, closed and outstanding alerts submitted to local safeguarding teams.

6. To act as the Data Protection Officer for the group and ensure compliance with GDPR, data protection and reporting breaches to the Information Commissioners Office.

7. To record, monitor and report on the organisational complaints processes to ensure adherence to policy guidelines and timescale.

8. To ensure that all Policies and procedures, service guidelines and risk assessments are relevant, meet the needs of the people we support and adhered to by VHA staff.

Vision Homes Association is an Equal Opportunities Employer